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Privacy Policy

Welcome to Perla Home Remodeling ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.perlahomeremodeling.com, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the "Site").

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Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you signify your consent to the terms of this Privacy Policy.

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Information We Collect

We may collect information about you in a variety of ways. The information we collect on the Site includes:

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Personal Data

Personally identifiable information that you voluntarily provide to us when you:

  • Complete forms on our website (such as name, email address, phone number, and mailing address)
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Respond to a survey
  • Register for an event
  • Contact us with inquiries
Derivative Data

Information our servers automatically collect when you access the Site, such as:

  • Your IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Links clicked
  • The page you visited before navigating to our Site

Mobile Device Data

If you use our Site via a mobile device, we may collect:

  • Device information (such as your mobile device ID, model, and manufacturer)
  • Operating system
  • Location data (with your permission)

Third-Party Data

Information from third parties, such as:

  • Social networks when you use their services to connect with us
  • Marketing partners who help us understand our customers

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

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Use of Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information including confirmations and invoices
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our Site
  • Understand how our services are being used
  • Develop new products and services

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

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Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

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Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

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Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

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Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

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Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

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Tracking Technologies

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Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

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Internet-Based Advertising

We may participate in interest-based advertising using third-party advertising networks. This means that after visiting our Site, you may see advertising for our products or services on other websites.

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Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users' use of the Site, determine the popularity of certain content, and better understand online activity.

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Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

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Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

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Your Rights

GDPR Rights for EU Residents

If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights in relation to automated decision making and profiling
CCPA Rights for California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know about the personal information collected, disclosed, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

To exercise any of these rights, please contact us using the contact information provided below.

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Opt-Out Rights

You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the service, technical and security notices).

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